Circulation

Circulation
Institution Circulation Checkout Limits
Blocked Patron Status
Interlibrary Loan Procedure
Unique Management Services
Overdue Procedure


Circulation Checkout Limits:

Books

Most books limited to 15 per library card per holdings code up to 30 items totalExceptions:  4 Oversized and 10 Graphic Novels.  (There are YA and Juvenile Graphic Novels.  EC and MC patrons may not check out YA Graphic Novels).  As a courtesy to others, we ask that you limit checkout of NEW materials to 3 items.

Books on Tape or CD:

4 items.

DVDs and Videotapes:

ADULT PATRONS ONLY.

Regular DVDs or Videotapes:  7

Box Set DVDs:  2

Magazines:

4 items.  No renewals. 

Music CDs:

6 items.

Playaways:

1 item.

Wii Games:

ADULT PATRONS ONLY.

Limit 1 per family


Renewals: All renewals are for a two week period (except Rosetta Stone that renews for three weeks.).  Items with holds or recalls may not be renewed.  Renewals can be placed in person, by phone or online as long as the items are not overdue. Most items may be renewed two times.

Fines on all materials max out at the cost of the item.

Card Limits: Patrons are limited to 30 items on a library card.  Other limits apply. Additional books for underage children may be checked out on a parent’s card if the 30 items total is not exceeded.

Requests: Patrons are expected to limit the number of Holds they place (6 is reasonable), and are restricted to three Holds for "ON-ORDER" or New titles. Holds that are not picked up in a timely manner may be canceled after 7 days if there are other waiting and after 10 days if no one else is waiting. Holds cancellations are done at the discretion of the Circulation Supervisor and Community Library Managers.

Fines: All materials checked out by cardholders have a twenty-cents/day fine.

Additional Fees: 39 days after an item is due and has not been returned, the Library considers the item LOST.  In addition to fines the borrower is responsible for the replacement cost, a $5 processing fee, and any cost incurred related to collection efforts. Patrons also will be accessed fees for replacing damaged materials, including cases for DVDs, Wii games and/or Books-on-CD.  

New Borrowers: A New Borrower is limited to checking out two barcodes. Initial checkouts are not limited by format.

Pre-Kindergarten: Pre-Kindergarten patrons (ages 0-4) are limited to 10 Juvenile print items on their library card.

Student Patrons:  Patrons assigned a "Student" card are limited to 5 items, per the restrictions outlined above.

PIN #: Patrons are encouraged to obtain a PIN Number.  This will enable patrons to check their library record, place holds, and renew materials from home.  When patrons sign the PIN agreement, they agree to limit their holds to three "On Order" items at any one time.

[Back to Top]


Institution Circulation Checkout Limits

With the exception of loan periods and the number of total items that may be checked out, institutional library cards are subject to the same policies and restrictions as those for individual patrons.  Exceptions:  A total of 50 items may be checked out on institutional cards for a period of 28 days, with no renewals.


Blocked Patron Status

If a patron's library account reflects overdue items or charges of more than $2.00, that account automatically is assigned a BLOCKED status.  This status will prevent a patron from renewing or checking out items as well as from accessing online services.  To remove a BLOCKED status, patrons may contact any Shenandoah County Library location.

[Back to Top]


Interlibrary Loan Procedure

In initiating an interlibrary loan request, patrons are advised to consider the following:

  1. Check to see if the Handley, Massanutten or Samuels library systems have the item. If so, please contact the holding library yourself to secure the item.
  2. If you are a student of a post-secondary school--i.e. Lord Fairfax Community College--please contact that school's library to initiate an interlibrary loan request.
  3. Libraries often do not loan new items. Therefore, there is no guarantee that items published within the previous two years will be available for interlibrary loan.
  4. The County Library accepts requests for up to two items per patron and will attempt to borrow the title or titles from other public libraries.
  5. Patrons are responsible for any special costs involved.
  6. To initiate an interlibrary loan request, please contact the Circulation Manager at the County Library by calling 540-984-8200.

[Back to Top]


Unique Management Services

Effective April 18, 2005 Unique Management Services, a collection agency that specializes in libraries, assumed responsibility for both outstanding fines over $30 and Lost materials (45 days overdue).  All accounts reported to the agency will be charged a $10 service fee. While UMS will communicate directly with patrons, all payments will be made to the County Library.  After ninety days UMS reports all unresolved patron accounts to the nation’s major credit bureaus.

[Back to Top]


Overdue Procedure

Individual library locations are responsible for contacting patrons about their overdue materials.  However, when materials become Long Overdue/LOST at 39 days, the County Library assumes responsibility for recovering these materials. Final Notice letters will be sent to all patrons with Long Overdue/LOST items. At this point in the recovery process,  the Library reserves the right to replace items, and charge replacement and processing fees. Once items are 46 days overdue, Unique Management Services (UMS) assumes responsibility for these accounts.  Should patrons return materials in good condition before they are reordered or their accounts are turned over to our collection agency, the cost of each item will be waived, less an $8.00 processing fee.

[Back to Top]

 
Joomla School Templates by Joomlashack